I did not click any buttons during financial check in or anything this was all done over the phone. It it is hard to believe whoever is writing this because they were not on the phone with me and on several occasions when o talked to different people the notes pulled were inconsistent so they are not aware of what was said to me. For your reference, details of the offer I reviewed appear below. I have reviewed the response offer made by the business in reference to complaint ID, and have determined that this proposed action would not resolve my complaint. The student will need to contact the studentĪccounts office to reduce the amount of the outstanding payments in their This will appear on the student’s account here at Liberty University We have approved an adjustment to the account in the amount This is a very common action student’s takeĪnd our standard protocol is to advise students they should notify our officeĪt least five days before the scheduled draft.
On 1-09-15 the student contacted our office requesting their Scheduled for the 11th of every month through August 2015. TheĪ copy of the terms and conditions the student previously agreed toĪlong with future draft dates and amounts. The Financial Check-in contract is emailed to their Liberty email account. Once the student completed Financial Check-in a copy of The student was advised the terms of the agreement onġ0-06-14, along with an acceptable payment amount and completed FinancialĬheck-in on 10-07-14.
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